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In its effort to support and assist individuals with disabilities, Seneca Cayuga ARC has as a priority, to maintain fiscal stability along with provision of quality services. Seneca Cayuga ARC is committed to provide quality services and conduct business in a manner that promotes compliance with all laws and regulations that govern the services we provide. In order to do this, we need to maintain a culture of transparency so that there is openness, excellent communication and accountability to and with all stakeholders.
In June 2009 the New York State legislature passed regulation which mandates that all providers of Medicaid funded programs develop a corporate compliance plan. Our agency established a compliance plan in 2003 and continues to review and revise the content, as appropriate. It is a compilation of policies and practices aimed at demonstrating that we take our charge seriously.
Our plan consists of eight elements:
Our Compliance Program exists to provide on-going systematic checks of our processes and assure that we are meeting the standards set by any and all oversight agencies. We believe that we have a responsibility to operate with integrity and that our actions are based on the mission of the agency. Our Board of Directors has open communication with our compliance officer and receives regular reports on the compliance activities of the agency.
Within our compliance program we conduct internal audits of documentation, provide on-going training for staff, measure our compliance to standards based on identified areas of risk as well as regulatory guidance.
We welcome contacts from stakeholders. We pledge to act in an ethical manner and take all complaints seriously. If you are aware of situations that may not be in keeping with our promise, we want to hear from you.
Examples of issues that may need further review:
Contact can be made through any of the following means:
A copy of our compliance plan is available upon request.